Privacy Policy

Last Updated: August 13, 2026

This Privacy Policy explains how [POPCORE TORONTO] collects, uses, discloses, retains, and protects personal information when you visit our website, contact us, create an account, or place an order.

This policy is intended to reflect applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act where applicable.

1. Business and Privacy Contact

[POPCORE TORONTO] is responsible for personal information under its control.

Questions, access requests, correction requests, consent withdrawals, or privacy complaints may be directed to:

Privacy Contact: [POPCORE TORONTO] Customer Support
Address: 324 Queen St W, Toronto, ON M5V 2A5, Canada
Email: jaimegarciacastillo561@gmail.com
Phone: +1 (647) 482-8999

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact and Account Information

• Name

• Email address

• Telephone number

• Billing and shipping address

• Account login information

Order and Transaction Information

• Products purchased or returned

• Order number

• Order and return history

• Delivery and tracking information

• Discounts and transaction totals

Payment Information

Payments are processed by third-party payment providers. We may receive limited payment details, such as payment status, card type, billing name, and the last digits of a payment card. We do not intentionally store complete payment-card numbers.

Communications

We may retain messages, customer-service requests, return requests, reviews, survey responses, and product-safety reports.

Technical and Usage Information

We may automatically receive:

• IP address

• Browser and device type

• Operating system

• Referring page

• Pages viewed

• Date and time of visits

• Cookie or similar technology identifiers

• Approximate location derived from an IP address

3. How We Collect Information

We collect information:

• Directly from you

• Through website forms and checkout

• Through cookies and similar technologies

• From payment processors

• From shipping carriers and fulfilment providers

• From fraud-prevention and security providers

• When legally permitted, from advertising or analytics partners

4. How We Use Personal Information

We may use personal information to:

• Process payments and orders

• Deliver products

• Provide tracking updates

• Manage returns, refunds, and exchanges

• Respond to customer inquiries

• Verify addresses and prevent fraud

• Maintain transaction and safety records

• Communicate recall or product-safety information

• Improve website performance and customer experience

• Measure marketing performance

• Send marketing communications with appropriate consent

• Comply with tax, accounting, legal, regulatory, and reporting duties

• Establish, exercise, or defend legal claims

We limit collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances.

5. Consent

Where required, we obtain meaningful consent before collecting, using, or disclosing personal information.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide services—for example, we need delivery information to fulfil an order.

6. Marketing Communications

We send promotional emails or electronic messages only where permitted by law.

You may unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not prevent essential transactional communications, such as order confirmations, delivery notices, return updates, security messages, or recall notices.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to:

• Operate the shopping cart and checkout

• Remember preferences

• Keep accounts secure

• Understand website usage

• Measure advertising performance

• Prevent fraud

• Improve website functionality

Where required, we provide choices regarding non-essential cookies. Browser settings may also allow you to block or delete cookies, although some website functions may no longer operate correctly.

8. Advertising and Analytics

We may use analytics and advertising providers to understand website performance and measure campaigns. These providers may process device, browsing, cookie, or conversion information according to their own policies and our instructions.

We do not intentionally use behavioural advertising directed at children. Our store and checkout services are intended for adults purchasing products for children.

9. Children’s Privacy

Our products may be intended for children, but our website, accounts, and purchasing services are directed to parents, guardians, and other adults.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian consent. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Children should not submit names, addresses, photographs, account information, or payment details through the website.

10. When We Disclose Information

We may disclose necessary information to:

• Ecommerce hosting providers

• Payment processors

• Shipping carriers

• Warehouses and fulfilment providers

• Customer-support providers

• Website, security, fraud-prevention, analytics, and IT providers

• Professional advisers such as accountants, auditors, insurers, and lawyers

• Government, regulatory, law-enforcement, or judicial authorities when legally required

• A buyer or successor in a proposed or completed business transaction, subject to appropriate safeguards

We do not sell personal information for money.

Service providers are permitted to process information only for authorized purposes and subject to applicable contractual or legal safeguards.

11. Cross-Border Processing

Some service providers may process or store personal information outside your province or outside Canada.

When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and may be accessible to courts, law-enforcement agencies, or regulators in accordance with those laws.

We use reasonable contractual, organizational, and technical measures to protect information handled by service providers.

12. Retention

We retain personal information only as long as reasonably necessary for the identified purposes or as required by law.

For example, transaction, tax, fraud-prevention, product traceability, safety, and recall records may be retained for legally required or operationally necessary periods. When information is no longer required, we securely delete, destroy, or anonymize it.

13. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Measures may include:

• Access controls

• Encryption in transit where supported

• Payment processing through specialized providers

• Security monitoring

• Staff or contractor confidentiality requirements

• Restricted access to customer information

• Incident-response procedures

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to reduce foreseeable risks.

14. Privacy Breaches

If a security breach involving personal information occurs, we will investigate and take appropriate action.

Where required by Canadian law, we will notify affected individuals and report the breach to the appropriate privacy authority when it creates a real risk of significant harm. We will maintain breach records as required.

15. Access and Correction

You may request access to personal information we hold about you or ask us to correct inaccurate or incomplete information.

We may need to verify your identity before completing the request. Access may be limited where permitted or required by law, including where disclosure would reveal another person’s information or confidential commercial information.

16. Privacy Complaints

If you have a privacy concern, contact us using the details above. Please explain the issue and provide enough information for us to investigate.

We will review the concern and respond within a reasonable time. You may also have the right to contact the Office of the Privacy Commissioner of Canada or an applicable provincial privacy authority.

17. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policy of any external website before providing information.

18. Changes to This Policy

We may update this Privacy Policy to reflect legal, technological, or operational changes.

The revised policy will be posted on this page with an updated date. If a material change requires additional consent, we will request it as required by law.

19. Contact Us

[POPCORE TORONTO]
324 Queen St W
Toronto, ON M5V 2A5
Canada

Email: jaimegarciacastillo561@gmail.com
Phone: +1 (647) 482-8999